Saturday, September 22, 2007

Weekend musing - The counter terrorist

Maybe it is a male thing, but I am not an enthusiastic consumer. More than that, when I do have to shop or spend, I become a downright pain in the arse. Woe betide the assistant who fails to show any interest in the transaction I’m am forced by circumstances to undertake.

I’m not asking those I deal with to take on any special role in my life, beyond the simple act of paying attention to what they are doing as a process is transacted. Of course front line people aren’t given any real reason to give a flying f*** about customers, so there is often an occasion for minor fireworks. More…

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